BridgeUReference Letters


Scope

I was asked to incorporate feedback on an earlier design to make it easier for teachers to bulk assign 'report writers', provide an ongoing summary of progress on each reference letter and to make it so that teachers were not inundated with assignment emails.

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Contributions
Problem DefinitionCustomer InterviewsAgile Design Project ManagementSketchingHigh-Fidelity Prototyping with ReactVisual Design
New reference letter edit page – the previous version was not natural for teachers. After consulting with them it was clear they wanted reports to accrue and for them to be inserted all in one go. We made this change and the feedback was positive.

BridgeUCareers


Scope

This was a whole new product for BridgeU. We wanted to give younger students current job data to help inform their career choices. I needed to find a way to present the top groups of occupation and detailed data about each occupation in a way that encouraged students to explore. Students needed to be able to save their job and subject interests.

Contributions
Problem DefinitionSketchInteraction DesignLow-Fidelity Prototyping with InVision
Onboarding page – the Careers product is an important and complex feature in itself, so I wanted users to be introduced gently to the new part of the site. This page showed when they first arrived. Ideally, the introduction would've been made in a modal and more inline UI education, but the engineering team was stretched, so a page felt like a good compromise.

BridgeUDocument Sending


Scope

This was a project to significantly reduce the overall interaction cost for teachers sending documents to US universities using the BridgeU Document Sending feature. My work ultimately led to teachers being able to get through the process with significantly less effort – see the interaction cost calculation for more detail.

Contributions
Stakeholder InterviewsInteraction DesignData ModellingHigh-Fidelity Prototyping – React and Firebase
Final design – a grid of checkboxes proved to be the most powerful and understandable pattern.

BridgeUSketch Component Library


Scope

This was an ongoing project that I spearheaded with the aim of improving speed and maintainability of designs as we iterated over them.

Contributions
SketchDesign Systems
The BridgeU design system was, from the beginning, themed-Bootstrap extended by Material components. I initiated this project in order to bring greater efficiency to my own work by reducing boilerplate construction of components in Sketch. I eventually abandoned this work in favour of working purely in React.

BridgeUProfile Builder


Scope

BridgeU is valuable for students because it has an algorithm which sorts through thousands of universities and courses to recommend the post suitable option. To do this, the student needs to input a lot of information about their grades, background nd personal preferences. The aim of this project was to build a simple wizard to improve the number of students getting to the point where we could recommend them matches.

Contributions
User researchSketchLow-Fidelity Prototyping – InVision
Sample screen – we found that one question per page was optimal for maximising completion. This is where students told us where in the world they'd prefer to study.

Keepzerkeepzer.com


Scope

Keepzer was a company I co-founded. Our mission was to help people bring their personal data securely into their own control. After starting, in 2013, we quickly realised that personal data was not an urgent concern for most people yet. We pivoted to create a product that made it easy for people to pull in health data from different sensors and services, visualise it and get actionable insight.

Contributions
FounderFoundationGulpjQuery.NETProduct ManagementVisual DesignInformation ArchitectureProduct Design
Dashboard and Feed – the core of the experience showed the user 'questions' that they had previously asked and pinned to their dashboard. This pattern has since been validated countless times in analytics products like Mixpanel and Google Analytics – we came to the same pattern through rigorous process.

StudentTenantstudent-tenant.com


Scope

StudentTenant.com helps students find accommodation at university. During my time there we revamped core parts of the site – property search, individual property pages and the forum.

Contributions
BootstrapCSS ArchitectureVisual DesignCommunications DesignInteraction Design
Revamped property page – the previous version had an extremely heavy colour scheme and brittle, image-based ornamentation. I simplified the visual design and made better use of the available screen space.